Business, Sales & Front of House Manager / Calls & Submissions

Position Overview

Sound Theatre Company is seeking a full-time Business and House Manager to work directly with the Co-Artistic Directors, the board and a growing staff. This position combines two formerly part-time roles into one full-time position with benefits.

Key Details

• 35-40 hours per week
• $28.00/hour
• Full-time with benefits

Benefits

• One week of paid vacation
• One week of non-paid vacation
• Access to partial health benefits
• Medical and family leave per state law
• $500 annually for professional development

About Sound Theatre

Sound Theatre Company is a small-to-mid-sized theatre company with a $500,000 operating budget. The company has been in operation since 2006 and is a TPS Resident Company producing at the Center Theatre at the Seattle Center Armory. Sound Theatre is known for excellence, recognized with over 20 Gregory Awards for Outstanding Achievement, including Theatre of the Year for four years.

Core Duties

• Manage banking, accounts payable and receivable with an IC accountant
• Maintain documentation for all revenue and expenses
• Maintain CRM ticket sales and fundraising data using Audience View/Ovationtix
• Monitor budgeted vs. actual expenses and cash flow analysis
• Process bi-weekly payroll through Gusto
• Manage Google Suite operations
• Monitor general email and phone messaging
• Complete annual reporting and renewals
• Handle human resources tasks alongside Co-ADs
• Attend weekly staff meetings every Tuesday 10am
• Facilitate all ticket sales, concession sales and financial reconciliation
• Be present at approximately 50 evening and matinee events per year (set up 90 minutes before curtain, shut down at end of show)
• Oversee Concessions Manager
• Greet audiences and maintain patron relationships

Required Qualifications

• High school diploma or equivalent
• Multiple years of administrative and/or sales experience
• Highly organized with excellent attention to detail
• Professional communication skills
• Ability to multi-task and prioritize
• Basic computer literacy and spreadsheet familiarity
• Basic knowledge of accounting/math
• Ability to work independently and as part of a team
• Commitment to social justice and creating a radically inclusive theatre community

Desired Qualifications

• College degree (not required)
• Completed courses in finance/business/accounting
• Administrative experience with non-profit organization and/or theatre company
• Experience managing sales and customer service

Schedule and Location

This is a hybrid position (35-40 hours/week) to be scheduled in coordination with the Co-ADs and other staff. Daytime, evening or weekend times may be required. Flexible hours and remote work may be an option depending on needs and demonstrated performance. Most administrative work is currently remote; office space is located in the University District (2nd floor with elevator and accessible restroom).

Physical Requirements

The position will primarily require working at a computer workstation. The Business and House Manager may need to navigate non-ADA compliant spaces (including spaces accessible only by stairs and/or ladders) and manage lifting and transporting objects up to 50 lbs. Seattle Center is accessible by public transportation, though traversing the large campus can be challenging for some people who require mobility devices.