Inspectional Services

Inspectional Services The mission of the Inspectional Services Department (ISD) is to protect the health and safety of Boston's business and residential communities by enforcing building, housing, health, and environmental regulations effectively and consistently. Page Sections Our Commissioners Bulletins are official guides to provide updates, guidance and clarification on the implementation of Boston's codes, policies and regulations. Commissioners Bulletins Take Advantage of our online portal The online option saves you time — you can apply online and even print out your permit when it has been approved by us. Right now, you can apply for some of our permits online, but the list will continue to grow over time. Go to our online portal Contact 617-635-5300 send an email 1010 Massachusetts Avenue 5th Floor Boston, MA 02118 United States Office hours Monday through Friday, 8 a.m. - 4 p.m. Notice of Accommodation Notice of Accommodation Records Request Requesting a copy of records? Check our Public Records Center. Department Contacts icon-twitter icon-facebook icon-youtube icon-bluesky Find everything you need to know about the necessary permits for your projects. Welcome to Boston Permitting View the Beta website Get started Building Permits Zoning Board of Appeal Check the status of a Building or Fire permit Understanding Flood Insurance Search for historical permit records Fast Track Permit Program Certify Your Fire Escape, Balcony or Exterior Bridge Inclusionary Zoning Construction Site Safety Requirements Building Forms and Documents Permitting in the Flood Hazard District Change of Licensed Builder Code Compliance Chronicles, A Newsletter Worth Reading Sign up to receive updates about all things ISD and the City of Boston. Our Divisions Housing Find helpful housing resources and programs for renters, landlords, contractors and property owners. Health Division The Health Division oversees and enforces food and sanitary laws in the city, including all establishments that serve food. Environmental Sanitation This division is comprised of three sections: Rodent Control, Site Cleanliness, and Auto Shop Licensing and Enforcement Constituent Services The Constituent Services Division is composed of call center representatives, community liaisons, and the Investigation and Enforcement Team. Weights and Measures We protect consumers when they buy products sold by weight or volume. We inspect devices like taximeters, gas pumps, home heating oil trucks, and scales. Commissioners Bulletins Commissioners Bulletins Contact: Inspectional Services Commissioners Bulletin 311 Service Requests To make a service request please contact 311 or go online to the 311 service app. Submit an Online Service Request Upcoming events Events Zoning Advisory Board of Appeal Hearing Aug 20 Get Help Navigating Zoning with Confidence Aug 25 Flammable Storage and Garages Hearing Aug 26 Search public notices News and announcements News Jul 31 City of Boston to Host Second-Ever National Urban Rat Summit Mayor's Office Aug 29 Student Move-In Preparations Announced For Boston Colleges And Universities Mayor's Office More Inspectional Services News About Our Work We are made up of five regulatory divisions. Our goal is to protect and improve the quality of life for all Boston residents. Our mission is to serve the public by protecting the health, safety, and environmental stability of Boston's business and residential communities. Learn About Our Work Contact 617-635-5300 send an email 1010 Massachusetts Avenue 5th Floor Boston, MA 02118 United States Office hours Monday through Friday, 8 a.m. - 4 p.m. Notice of Accommodation Notice of Accommodation Records Request Requesting a copy of records? Check our Public Records Center. Department Contacts icon-twitter icon-facebook icon-youtube icon-bluesky